
Lloyds Banking Group Mobile App and Online Services Experience Widespread Disruption
Thousands of customers across Lloyds Bank, Halifax, and Bank of Scotland experienced significant disruption to their online and mobile banking services on Thursday. Reports of problems began around 11:15 BST, according to the outage tracker Downdetector.
Customers attempting to use the mobile applications or website encountered difficulties, with one Lloyds user noting an inability to send money and others reporting complete access failures. The Lloyds Bank app displayed a '503 error' message, indicating server unreadiness, and apologised for 'technical problems'.
Halifax, in response to customer complaints on social media, acknowledged that 'Some customers are having issues with accessing our Mobile App right now. Bear with us as we fix this.'
This incident follows a separate IT glitch in March, which affected nearly half a million Lloyds Banking Group customers, leading to the erroneous display of other users' transaction data.