Royal Mail Accused of Concealing Undelivered Post from MP
Royal Mail has strenuously denied claims that management concealed undelivered post from Labour MP Andrew Ranger during his Christmas visit to the Wrexham sorting office. The serious allegation was brought to light by Wrexham councillor Marc Jones, who stated he was relaying information from individuals present at the time.
Councillor Jones asserted, "I've been told that when the local MP visited Wrexham sorting office, because I think this is a specific problem in Wrexham, that the mail was concealed by management from the MP." He underscored the gravity of the accusation, stating a need to "get to the bottom of this."
Mr. Ranger expressed deep concern, stating he was previously unaware of the alleged practice. He confirmed intentions to contact the sorting office directly and welcomed Wrexham council's decision to scrutinise Royal Mail's performance. The MP highlighted that both residents and postal workers had contacted him regarding delivery issues, which he had previously raised with UK government business minister Blair McDougall.
In response, Royal Mail cited independently verified figures, claiming 99% of items posted by the last recommended dates were delivered in time for Christmas. A spokesperson acknowledged that it is "concerning when letters do not arrive as expected," adding that in North Wales, 84.8% of first-class letters are delivered the next working day, with the remainder arriving in subsequent days. They maintained that across the UK, "around 92% of all letters are delivered on time and 99.4% arrive within a week, meaning longer delays are rare," attributing any short-term issues to localised problems they work to resolve quickly.
