Jersey Patients Recalled for Repeat Bone Density Scans Amidst Review Findings
More than 200 hospital patients in Jersey are to be recalled for repeat bone density scans after an independent review highlighted concerns regarding previous diagnoses and treatment recommendations. The Government of Jersey confirmed that a comprehensive review of over 1,000 bone densitometry scans, conducted between January 2017 and January 2022, found 'potential concerns' for some individuals.
Investigation Findings
The review, undertaken by specialist consultants, revealed that in 20 cases, patient care fell 'below the level that would have been expected'. Furthermore, approximately 250 patients now require a repeat scan to 'monitor any changes to bone density'.
Simon West, Medical Director for Health and Care Jersey, extended a sincere apology to those impacted. He acknowledged that receiving such news could be unsettling for patients.
Ensuring Confidence in Services
Mr West stated that a new independent review was commissioned as soon as 'potential issues' with scan reporting were identified in September 2025, during a wider review into rheumatology services. He emphasised that swift action has been taken to contact affected patients and arrange new appointments.
While the deficiency was in the reporting of the scans, not the quality of the scan itself or the person conducting it, Mr West asserted that islanders should 'have confidence' in the current DEXA service. He highlighted that these actions demonstrate the organisation's commitment to continuous improvement and transparency. Additional clinics have been arranged, with the aim for all affected patients to be seen by the end of May 2026.
Patients who have not received a recall appointment by the end of April 2026 are unaffected, as are those scanned after January 2022. Any patients with concerns are advised to contact the Patient Advice and Liaison Service.
